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Airline Passenger Profiling

Have you been treated unfairly while traveling?
File a complaint with the US Department of Transportation: Aviation Consumer Protection and Enforcement

  • Online
  • Call 1-800-322-7873
  • Email airconsumer@ost.dot.gov

In addition, you can send detailed complaint letters to:
Aviation Consumer Protection Division, C-75
U.S. Department of Transportation
1200 New Jersey Ave, S.E.
Washington, D.C. 20590 More information on filing airline service complaints or comments